Privacy Policy

Last updated: 13 November 2026

CloseACompany.ie is operated by The Startup Shop Limited ("we", "us"), S31 The Pottery, Bakers Point, Pottery Road, Dún Laoghaire, Dublin. We are the data controller for the personal information described here.

Contact us

For any question about your personal information, or to exercise your rights, email info@closeacompany.ie or call +353 1 960 9705.

What we collect

When you order, contact us or ask for a free check: your name, email address, phone number, the company's name and CRO number, your answers to our eligibility questions, and anything you tell us about the company.
When you become a client: the information needed to close the company, including details of its directors and shareholders, its assets, debts and tax affairs.
Identity checks: as a licensed Trust or Company Service Provider, we must verify the identity of our clients, their directors and beneficial owners under Irish anti-money laundering law. This includes identification documents and proof of address.

Why we use it, and our legal basis

To answer your enquiry and check the company qualifies: because you asked us to, as a step before entering into a contract.
To close the company: to perform our contract with you, including dealings with Revenue, placing the newspaper advert and filings with the CRO.
To meet our legal obligations: including anti-money laundering checks and record-keeping.
To run our business: for our legitimate interests, such as keeping proper records, balanced against your rights.

We do not sell your information.

Who we share it with

The Companies Registration Office and Revenue, as the strike-off requires. Documents filed with the CRO appear on the public register.
The newspaper that publishes the strike-off notice, which names the company.
AML HQ, which provides our identity verification.
Service providers that help us run the business, such as our website host and email provider (Google) and the OPSUS 360 client portal. They act on our instructions and must keep your information secure.
Law enforcement or regulators, where the law requires it.

Some providers may process information outside the European Economic Area. Where they do, we rely on safeguards approved under data protection law, such as the European Commission's standard contractual clauses.

How long we keep it

Enquiries that do not lead to us working together: up to 12 months.
Client records and identity check records: 5 years after our working relationship ends, as anti-money laundering law requires, or longer where other law requires.

Your rights

You can ask for a copy of your personal information, and ask us to correct or erase it, restrict or object to how we use it, or give it to you in a portable format. Some rights are limited where the law requires us to keep records. We reply within one month.

If you're unhappy with how we've handled your information, you can complain to the Data Protection Commission at dataprotection.ie.

Cookies

This website doesn't use analytics or advertising cookies. The live chat sets its own cookies so it works between pages: see Live chat below.

Our website chat is provided by tawk.to. When you use it, tawk.to processes your messages, the page you were on and basic device information on our behalf, and sets cookies so the chat works between pages. We use chat transcripts only to answer your question and keep a record of our advice.